Season’s Greetings, everyone!
This year has been an extremely successful year for us. Between
August and December 2013, we have trained over 300 social workers, Occupational
therapists and nurses on telecare and assistive technologies. We have helped
some authorities to refresh and reenergise their telecare service resulting in
some increasing their uptake by over 70%.
We have been keeping ourselves busy and have provided telecare and
help to many people all while keeping a consistently high level of customer
service; we have still not yet received a single complaint and our customers
continue to recommend us as you can see from the Trading Standards website.
For this, and other reasons, we have received a Business in You award
nomination, a scheme led by BBC Dragon Den’s Deborah Meaden.
An addition to our team has seen productivity rise. Our newest
member, Matthew, is a graduate with experience in customer service in both the
UK and Japan. We hope to be able to use his skills in this area along with his
technical knowledge to further benefit our customers and try our best to
provide them with a safe service.
We are constantly striving to improve the lives of the vulnerable
through telecare and are extremely delighted with our team for providing such a
high level of service. Our continued efforts with local authorities and
healthcare workers has allowed us to provide a valuable service to many across
the UK and we will continue in our efforts to provide a safe and non-intrusive
means of caring for the vulnerable.
The last thing on the agenda, and one of the main reasons for the
timing of this post is to wish everyone a very merry Christmas and our best
wishes for the New Year.
If you feel there is someone who can benefit from our telecare services and personal alarms, please refer them to our website or follow us on twitter @CareHarmony
If you feel there is someone who can benefit from our telecare services and personal alarms, please refer them to our website or follow us on twitter @CareHarmony
No comments:
Post a Comment
What are your views?